Privacy & Policy Momabae Mobile App

Effective Date: November 4th, 2025
Momabae (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Momabae (the “App”), designed to support mothers with children from infancy to early childhood. By using the App, you consent to the practices described in this policy.
We comply with applicable laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States and equivalent regulations elsewhere. The App is intended for users 18 years or older; we do not knowingly collect personal information from children under 13 without verifiable parental consent.

Information We Collect

We collect information to provide and improve the App’s features, such as parenting tips, tracking tools, community forums, and personalized recommendations.

Personal Information

  • Account Data: When you create an account, we collect your email address, username, password, and optional details like name, age, and location (e.g., city or country).
  • User-Generated Content: Information you provide, such as posts in forums, baby milestone updates, or feedback, including photos or notes about your child (e.g., age, health tips).
  • Contact Information: If you contact us via email or in-app support, we collect your name, email, and message details.

Non-Personal Information

  • Device and Usage Data: Automatically collected data like device type, operating system, IP address, app usage patterns (e.g., features accessed, time spent), and crash reports.
  • Location Data: Approximate location (e.g., country or region) for localized content; precise location is not collected unless you explicitly enable it for features like nearby events.
  • Analytics Data: Aggregated data from third-party tools (e.g., Google Analytics) to track app performance, without identifying individuals.
We do not collect sensitive health data about children unless voluntarily provided by parents, and we limit such collection to essential App functions.

How We Use Your Information

We use collected information to:
  • Provide and personalize App services, such as tailored parenting advice or reminders based on your child’s age.
  • Communicate with you, including sending notifications, updates, or responses to inquiries.
  • Improve the App through analytics, bug fixes, and feature development.
  • Ensure security, prevent fraud, and comply with legal obligations.
  • Send promotional emails (with opt-out options) about App updates or related parenting resources.

How We Share Your Information

We do not sell your personal information. We may share it in these limited cases:
  • Service Providers: With trusted third parties (e.g., cloud hosting like AWS, analytics tools) who help operate the App, bound by confidentiality agreements.
  • Legal Requirements: If required by law, such as responding to subpoenas or protecting rights/safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: For example, sharing forum posts publicly within the App community.
For children’s data, we only share parental consent and limit to necessary parties.

Data Security

We implement reasonable security measures, including encryption for data in transit (e.g., HTTPS) and at rest, access controls, and regular audits, to protect against unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

Children’s Privacy

The App is for parents/guardians. We do not knowingly collect personal information from children under 13 (or the applicable age in your country) without verifiable parental consent. If we discover such data, we will delete it promptly. Parents can review, delete, or revoke consent for their child’s data via account settings or by contacting us.

Your Rights and Choices

Depending on your location, you may have rights to:
  • Access, correct, or delete your personal information.
  • Opt out of marketing communications or data sharing.
  • Withdraw consent where applicable.
To exercise these, log into your account or contact us at info@momabae.com. We retain data only as long as needed for App purposes or legal requirements, then securely delete or anonymize it.

Third-Party Links and Services

The App may link to external sites or integrate third-party services (e.g., social media sharing). We are not responsible for their privacy practices; review their policies before use.

International Data Transfers

If you are outside Indonesia (our primary base), your data may be transferred to and processed in other countries, including the US or EU, under adequate protection standards like Standard Contractual Clauses.

Changes to This Policy

We may update this policy to reflect changes in our practices or laws. We’ll notify you via in-App notices or email about material changes, with the new effective date at the top.

Contact Us

For questions, concerns, or to exercise rights, contact:
  • Email: info@momabae.com
  • Address: Jl. Raya Pantura Jatibarang – Lohbener Buk Gajah No.136 Widasari, Widasari, Kabupaten Indramayu 45271, Jawa Barat
By using Momabae, you acknowledge that you have read and agree to this Privacy Policy.
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